Support & Feedback · Privacy-Safe Troubleshooting

Contact & Support

Contact InBrowserPDF support about browser PDF tools, accessibility, privacy and reproducible errors.

Last updated: 4 November 2026

  • Direct email support at support@inbrowserpdf.app for bugs, privacy, or accessibility.
  • Never attach confidential PDFs or passwords—support cannot view your local browser files.
  • Include your browser version, operating system, tool URL, and synthetic steps to reproduce.

Email support

Contact support@inbrowserpdf.app for product questions, bug reports, accessibility feedback or privacy requests. No response-time guarantee is offered.

Reporting a tool problem

Include the tool’s page URL, browser name/version, device type and the exact error message. Explain the expected result and what happened. A small synthetic example without personal information is more useful than a confidential document.

For performance problems, include approximate file size and page count. Office conversion requires a compatible desktop browser and substantial memory. OCR and AI model downloads can take longer on a slow connection.

Keep confidential files private

The application cannot inspect or retrieve documents held only in your browser. Do not email passwords, sensitive PDFs, signatures or personal records by default. Emailing attachments is a separate action handled by email providers, not the browser-only processing workflow.

Privacy and accessibility

Use the same public support address for privacy or accessibility questions. Describe the relevant page and issue; you do not need to include the contents of your PDF.